Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
Last Updated: 05/14/2025
Thank you for your purchase we hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or exchange. Please see below for our return policy.
RETURNS
All returns must be postmarked with in 14 days of the purchase date. All returns must be in new or good condition, with the labels or packing slip.
RETURN PROCESS
To return an item please email customer service at cyntha@craftyeyeinc.com to obtain a Returns Merchandise Authorization number (RMA). After receiving the RMA number, place the item in the original packaging and mail your return to the following address.
Craftyeyeinc.com
Attn: Returns
RMA#
3067 Oak Spring Street
Columbus, Ohio 43219
United States
REFUNDS
After receiving your return an inspecting the condition of you item, we will process your return or exchange. Refunds may take up to 1-2 billing cycles to appear on your credit card statement, and depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following cannot be returned exchanged
-Digital downloads
For defective or damaged contact us at the contact details below to arrange a refund or exchange.
Please Note:
-Process for return: Contact us at cynthia@craftyeyeinc.com
-Reason for return (e.g. damaged or wrong product)
-State of return (e.g. unused)
QUESTIONS
If you have any questions concerning our return policy, please contact us at cynthia@craftyeyeinc.com
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